Help Centre

Frequently Asked Questions

Everything you need to know before starting your supplement project — from first idea to delivered product.

getting-started

Getting Started

No. We offer a range of ready-to-brand formulas you can launch with immediately, or our R&D team can develop a custom formula from scratch.

existing-brands

For Existing Brands

Yes. We accept client-supplied raw materials, subject to our incoming goods testing and quality verification procedures. All materials must meet our specification requirements.

production-quality

Production & Quality

We hold FSSC 22000 certification (the global food safety standard), EU Organic / Bio SKAL certification for organic products, and we operate in compliance with EU food supplement legislation (Directive 2002/46/EC) and EFSA health claim regulations (EC 1924/2006). All processes follow HACCP principles.

pricing-moqs

Pricing & MOQs

500kg for bulk powder production. Sachets and stick packs start from 5,000 units. We offer pilot batches for formula validation.

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The Configurator

Our product configurator is a step-by-step tool that lets you design your supplement product online. You select your dosage format, choose from 1500+ ingredients with precise dosing, pick your packaging, and configure add-on services. At the end, you get an indicative cost breakdown and can submit your spec to our team.

shipping

Shipping

Yes. We regularly ship to the UK, Middle East, and Asia. Non-EU shipments include full export documentation and customs support.